Please review the following basic terms and be noted that your use or access of our website constitutes your agreement to follow and be bound by those terms and conditions (the agreement), and we reserve the rights to change, move or delete parts of, or may add any new agreements to the website from time to time.

Details of our privacy policy can be found at Privacy Policy. By accessing to this Website, you consent to all data provided by you is accurate and accept the privacy policy agreement.

You agree to accept the copyright policy by using this website, more details can be found at here

In order to use our service or place an order from the website, you are required to provide your personal data and valid credit card issued by a bank acceptable to us for account registration. We reserve the rights to refuse any request made by you and terminate your account if any unusual transactions are found.

We keep our best and try to ensure that all product data (details and prices) are accurate on the website. Any error on the data of goods which you have already ordered will be reconfirmed at the correct price as soon as possible; you have the rights to cancel or keep the order at the correct price. Cancellation of such order will receive a full refund if the payment of goods is completed already.

Upon receiving your order, we carry out a standard pre-authorization check on your payment card to ensure there are sufficient funds to fulfil the transaction. Goods will not be dispatched until this pre-authorization check has been completed. Your card will be debited once the order has been accepted.

Shipping and handling charges will occur based on the value and weight of your order, the country to which the goods is being shipped and required shipping time. Details, please click here.

All imported goods are subject to Customs clearance in every country. It is your sole responsibility to fulfil any clearance requirements and policies that apply in that country and all required fee and duties from the Custom of the country are not a part of shipping fee. Advice or pre-shipment information on Customs issues will not be provided in any regard.

Regarding the return and exchange policy, please click here.

You agree to defend, indemnify and hold Natures Purest Asia Limited harmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of the Site.

Should you have any questions about above terms and conditions, please contact us by emailing us at nponline@csp.com.hk